PRIVACY POLICY

Last updated: January 1, 2024

1. Information We Collect

We collect the following types of information:

• Personal Information: Full name, email address, phone number, and date of birth when you create an account or fill out a form on our website.
• Health Information: Basic health details you voluntarily provide during fitness assessments (e.g., weight, height, medical conditions).
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser type.
• Communication Data: Messages you send us through contact forms, email, or WhatsApp.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your membership account.
• Communicate with you about your membership, promotions, and updates.
• Provide personalized fitness recommendations and training plans.
• Process and respond to your inquiries and requests.
• Improve our website, services, and overall member experience.
• Send promotional emails and offers (you can opt out at any time).

3. Data Security

We take the security of your personal data seriously:

• All passwords are encrypted using industry-standard hashing algorithms.
• Our website uses secure connections (HTTPS) to protect data in transit.
• Access to personal data is restricted to authorized personnel only.
• We regularly review our security practices and update them as needed.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our website (e.g., email services, hosting providers).
• Legal Requirements: When required by law, legal process, or government request.
• Protection: To protect our rights, privacy, safety, or property, or that of our members.

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings.
• Understand how you use our website.
• Improve our website performance and functionality.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal requirements).
• Opt out of promotional communications at any time.
• Withdraw consent for data processing where applicable.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you choose to close your account, we will delete your data within 90 days, unless retention is required by law.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at info@gymbro.com or visit our Contact page.